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Essay Last Updated: July 15,
2000
An E-mail Security
Primer For Lawyers
Part II: How to Protect Your
E-mail
by Jerry Lawson, Esq.
Public Key Encryption
Most lawyers will not
need to encrypt most of their communications. However, sometimes it will be foolhardy not
to encrypt your e-mail.
There are many encryption programs on
the market. For the reasons explained below, the best choice for most lawyers will be one
using a technique known as public key encryption.
Public key encryption uses
mathematical concepts developed in the 1970s. It only became popular in recent years
because the rise of the Internet made methods of securing electronic commerce necessary.
With older, conventional encryption
systems (often referred to as "symmetric," or "single key" systems,
you need to have access to a separate, secure method of communicating with someone to send
them a password. This can be inconvenient, and in some circumstances, impossible.
With public key encryption, you do not
need to send a secret password to a message recipient for him to use in decoding your
message. Public key encryption system uses dual keys, one public and one private.
The private key is kept secret. The public key is typically made widely available. The two
keys bear a special, highly complex mathematical relationship. If the keys are long
enough, it is extraordinarily difficult to deduce one of them from the other one.
The fundamental principle of the
system is that a message encrypted with either key may only be decrypted by the other key.
The ramifications of this principle
give rise to some very interesting possibilities. First, you can send a secure message to
someone you have never met, without needing a separate, secure method of communicating a
secret password.
All you need to send a secure message
to someone is her public key. If you encrypt the message with her private key, only she
will be able to decrypt it. This is truly a revolutionary concept. It democratizes secure
computer communications.
The second major ramification of
public key cryptography is that it makes digital signatures possible. If
a message can be decrypted with someone's public key, you know that it must have been
encrypted with their private key. Digital signatures allow you to be sure of who a message
came from, and, with the addition of other sophisticated features (like
"hashing" and "message digests,") you can also be certain that a
message was not altered in transit. The ABA's Digital Signature Guidelines
contain a good basic tutorial on digital signature basics.
Some public key cryptography systems
attempt to facilitate electronic commerce even more by setting up a Public Key
Infrastructure, or PKI. Under this scheme, a public key that has been digitally signed by
a trusted third party is known as a "Digital ID." There is a good basic explanation of these ideas at
the Verisign web site.
Encryption Software Choices
For the reasons explained below, there
are significant advantages to using the encryption software that is compatible with that
used by the largest number of other users.
With the possible exception of Lotus
Notes (whose encryption module is not generally sold separately), the most popular current
encryption program for those who are serious about e-mail security is a program called PGP
(for "Pretty Good Privacy"). This is the choice I recommend for most law firm
use.
There are a number of alternatives to
PGP, two of which might reasonably be used by law firms in particular situations:
 | One alternative is a program that can
create "self-decrypting" files. The recipient does not need the software that
encrypted a message, only a password. This is useful when dealing with unsophisticated
clients or other third parties. A number of programs, including PKZip, have this feature. While there is a place for such
programs, I do not recommend them for regular use, for two reasons:
 | The need to transfer passwords by
telephone or some other method is inconvenient and insecure.
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 | They are not as safe from snoops as
other encryption methods.
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 | Another category of encryption products
relies on the SSL encryption that is built into modern web browsers to encryption
information sent to and from secure web sites. You generally use your browser, not your
e-mail program, to upload information to a secure web site. The web site operator then
notifies the recipient that a secure message is available for pickup. This method has the
major advantage of allowing a form of "certified mail," in that the web site
operator in theory can certify when a message was picked up and by whom. Tumbleweed Software is one example of a vendor
taking this approach. Due to the unnecessary expense, inconvenience and lingering security
worries, I do not recommend this approach except in situations where proof of delivery is
desired.
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There are a number of other PGP
alternatives that I do not recommend for regular use by law firms, except those who are
trapped into using a system selected by a client:
 | Symmetric key encryption products in
general (with the exception of those producing "self-decrypting" files,
described above, in niche situations). These are too inconvenient. This type of technology
is a dead end.
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 | S/MIME products use public key
encryption, and "digital certificates." These encryption programs come bundled
into widely distributed software, including MS Outlook, and the e-mail programs bundled
with the newer versions of the Netscape and IE Explorer suites. There are some problems
with S/MIME, including the fact that users must generally buy a separate "digital
certificate" before they can use the program. However, if S/MIME programs became very
popular, I might recommend them instead of PGP. They haven't.
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 | Other public key based systems that are
not compatible with PGP. These are problematic because none of them are nearly as widely
used as PGP.
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The notion of unpopularity as a
drawback runs though the whole discussion, so it is important to take a closer look at it.
Unpopularity is not necessarily a problem in selecting many other other types of software,
but it is a serious drawback with encryption software:
- Unpopular software is less
valuable. If there were incompatible competing standards for fax machines, which
would be more useful, a brand used by 2% of the people you might want to communicate with,
or the one used by 80%? This criterion is explained more fully in Chapter 19 of my book, The Complete
Internet Handbook for Lawyers.
- Unpopular software is harder to
use. It is more difficult to find the keys of those you want to communicate with,
and you have fewer options for receiving reliable help when you run into a problems.
- Finally, unpopular software is
riskier. Designing e-mail security products is not at all like designing a word
processor, for example. The best short explanation of this is a classic essay by Bruce
Schneier, Why Cryptography Is Harder
Than It Looks. Schneier is the author of the leading textbook on the subject, Applied
Cryptography.
Using Encryption In Law Firms
The legal community is in the process
of adapting to the need for encryption. The Rice &
Stallknecht, P.C. and Siskind, Susser, Haas
and Devine WWW sites show how two law firms present encryption to clients. Sam Lewis' PGP Awareness Project is designed to alert
attorneys to the dangers of unencrypted e-mail and provide resources, including a database
of attorneys' public keys. The author's public key is
available at this site. At least one court reporting firm, Doyle Reporting already uses PGP for secure
transmission of transcripts via the Internet.
A future revision of this essay will
include more detail on exactly how to use PGP, but for now, I note that for maximum
security it is important that your private key be long, that it is made up of a string of
totally random numbers, and that you keep it secure. The PGP software helps in generating
random keys of an appropriate length.
Key Escrow for Law Firms:
The United States government has long pressured encryption software designers to include
key escrow features (sometimes known as "key recovery" features) in their
software. The government's desire to have a copy of the private keys for all encrypted
messages stored in a location where it can access them with the proper authorization is
controversial.
Another type of key escrow is not
controversial. It is essential. If you decide to use encryption at your law firm, you must
have a policy on access to all keys used for law firm business of any sort. If one of your
attorneys dies, for example, it's unlikely that even the National Security Agency could
help you access his files that had been encrypted with a strong encryption program.
Legal Issues: For a
while, there was a cloud over the distribution of PGP due to a patent dispute, but this is
no longer an issue for ordinary users of the products. It is illegal to export PGP and
other powerful encryption programs from the United States. You would be considered
"exporting" PGP even if you take it out of the country on your laptop computer
without an export license. Fortunately, the U.S. export rules have been liberalized
somewhat since the responsibility for encryption policy was shifted from the Department of
State to the Department of Commerce. For example, the largest U.S. companies, and others
that can demonstrate a need for a high level of security can now export PGP for use
in their overseas branch offices, without prior approval. This approval
does not cover branch offices of U.S. firms in Cuba, Iran, Iraq, Libya, North Korea,
Sudan, or Syria. As I write (July 15, 2000) the encryption export rules are
being liberalized still further.
Other E-mail Security Resources
On the Net
You can also visit an MIT WWW site to learn out how to get a free
copy of PGP for private, non-commercial use. You can get information about the commercial
version of PGP at http://www.pgp.com.
Books
Return to
Part I of This Essay, When and Why to Protect Your E-mail.
This essay is copyrighted, but it
may be reproduced and distributed freely, so long as no fee is charged, the text is not
modified, and the copyright notice below and the following address is included:
Internet Tools for Lawyers: http://www.netlawtools.com
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